Privacy Policy

Last updated: January 2026

1. Introduction

WASHA ("we", "our", "us") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you use our mobile car wash services.

2. Information We Collect

We collect the following information:

• Contact details: Name, email, phone number
• Address: Service location (home or work address)
• Vehicle information: Type, make, model
• Payment details: Processed securely via Stripe
• Service history: Bookings, preferences, communications

3. How We Use Your Information

We use your information to:

• Provide and improve our car wash services
• Process bookings and payments
• Send booking confirmations and service updates
• Respond to your enquiries
• Send marketing communications (with your consent)

4. Data Sharing

We do not sell your data. We share information only with:

• Payment processors: Stripe (PCI compliant)
• Communication services: For SMS/email notifications
• Analytics: Anonymous, aggregated data only

5. Your Rights

Under GDPR, you have the right to access, correct, delete, or port your data. Contact us at hello@washa.co.uk to exercise these rights.

6. Data Security

We use industry-standard encryption and security measures. Payment data is handled by Stripe and never stored on our servers.

7. Cookies

We use essential cookies for site functionality and analytics cookies to understand usage (with consent).

8. Contact

For privacy queries, contact us at: hello@washa.co.uk